Review of Multiple MetEngage Accounts

Review of Multiple MetEngage Accounts

Hello,

Our records indicate that you may have more than one MetEngage account registered on the system. There are a number of legitimate reasons why this may be the case, including:

You have recently moved address and both your current and previous addresses remain registered on MetEngage.

You are a landlord and wish to receive updates relating to the areas where your properties are located.

You support an elderly, vulnerable, or family member and wish to remain informed about issues affecting their local area.

You are a Neighbourhood Watch Coordinator or community representative responsible for multiple schemes or locations.

You live in one area and work in another and would like to receive community updates from both locations.

There may be another legitimate reason why you have chosen to maintain multiple registrations.

To ensure compliance with data protection legislation, maintain accurate records, and ensure MetEngage communications are being sent only to accounts that remain active and required, I would be grateful if you could confirm whether you wish to retain all of your registered accounts.

If you no longer require one or more of the accounts, please advise which address(es) should be removed, and we will arrange for the records to be updated accordingly.

If you wish to retain multiple accounts, please let us know the reason for doing so, and we will make a note of this on our records.

Please also be aware that, as part of good data management practices, periodic reviews of multiple-account registrations may take place in the future. In addition, where an account has not been accessed or used for a significant period of time, it may be identified for review to determine whether it is still required. Where appropriate, account holders may be contacted to confirm that the account remains active and necessary.

These reviews help us ensure that our records remain accurate, that users continue to receive relevant local communications, and that personal data is managed responsibly.

Thank you for your assistance in helping us maintain accurate and up-to-date records.

Kind regards,

Bob

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Message Sent By
Bob Swallow
(Metropolitan Police, Sgt and A/INSP for Hounslow Borough, WA BCU - Hounslow borough integrated licensing and ASB)